Shipping Information
Shipping
WHEN WILL MY ORDER BE SHIPPED?
We ship all orders within 24 hours, and we're constantly improving our speed.
We process orders from 9:00AM EST – 4PM EST on weekdays. We do not process orders on Saturday and Sunday and major U.S holidays.
Our daily shipping cutoff time is 2PM ET. If you receive a tracking number after our cutoff time, then your order was prepared but may not have left our facility.
WHERE DO YOU SHIP TO?
We are trying to make sure that your order ships as quickly and efficiently possible. For those orders going intoamex/signature confirmation, we need someone available at the billing address who can sign for it when its delivered!
Estimated Transit Times
USPS First Class Mail (“snail mail”) 2-7 business days* in transit
USPS Priority (standard shipping) 2-4 business days* in transit
USPS Priority Mail Express 1-2 Business day* in transit
USPS service days: Monday – Saturday.
APO/FPO: For orders shipped to military addresses, the shipment can take up to 14 days in transit.
Late Shipments
We do not guarantee transit times and shipping fees are nonrefundable through us.
For most orders, the shipping carrier will deliver your purchase to you in a timely manner. However there are some circumstances when they cannot fulfill their end of bargain which is why we've included information on how customers can get compensated through different channels for any delays or failures that may have occurred during delivery!
Your package didn't arrive within 30 days after promised arrival date ̷or was returned due unsatisfactory completion
- FEDEX®: All shipping methods guaranteed*
- Email: http://www.fedex.com/us/customersupport/email/index.html
- USPS: Only Priority Mail Express is guaranteed*
- USPS® Customer Service
- Hours of Operation
- Monday – Friday 8 AM – 8:30 PM ET
- Saturday 8 AM – 6 PM ET
- https://www.usps.com/help/welcome.htm
Order Tracking:
Once your order has been shipped, the tracking number will be sent to the email.
Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office.
USPS offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of mis-routing a package. Unfortunately these errors are out of our control and we are not responsible for errors or delays by USPS.
Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
How are replacement parts shipped?
ALL replacement shipments and warranty shipments are shipped using USPS First Class Mail.